Today’s business pressure on you to perform with less lead times and your request for us to maintain larger inventories of staple items has caused us to review our methods of servicing your needs.
As part of our on going review we have decided to merge the Canton resources into Cleveland. The new location address is 5900 Harvard Ave., Cleveland, OH 44105 (one-half mile east of 77N on Harvard Avenue).
Our trial run of stocking Meganite in one location has worked very well. By doing this we have increased the depth and scope of Meganite materials available for your needs while still maintaining timely deliveries. By controlling our warehouse expenses with one location for Northeastern Ohio, we can offer more products with deeper inventories levels, thus avoiding stock outs and satisfying more of your needs.
Delivery schedules, trucks, and drivers will remain unchanged as well as the inside sales and support staff you have grown accustomed to. Our phone / fax numbers and outside sales representatives remain unchanged as well.
Our goals are to continue growing throughout our market area and to provide the best products at competitive prices with the service level your business requires. Effective date of this change will be 9/1/07. Please continue business as usual, no action is required on your part. Thank you for you continued business. If you have any questions or concerns, please contact your sales representative or feel free to contact me at 330-904-8731 (cell).
Sincerely,
Independent Wholesale Distributors, Inc.
Mark Ferraro,
Branch Operations Manager |